Retail Security Duties & Training

Retail Security Officer today is facing challenges greater than ever before. In our litigation prone society, security officers must be aware of the legislation relating to the Criminal Law, Discrimination, Health & Safety to name just a few. Rising insurance costs, increased violent assaults and increased risk from international terrorist attacks are some of the risks handled daily.

 

Course Content Includes:

• Introduction to the Security Industry
• Introduction to the Security Industry
• Assignment Instructions
• Health and Safety at Work Act, etc.
• The Retail Security Officer and The Law
• Fire and Safety Awareness
• Reporting, Notebooks, Statements and Crime Scenes
• Major Incidents
• Identification of Would-be Offenders
• Patrol and Patrolling Techniques
• Searching
• Alarms, Electronic Surveillance Systems and Point of Sale
• Customer Care and Social Skills
• Equal Opportunities and Discrimination
• Drugs (optional module)

Course Duration & Format:

• 16 hours - The training takes place over two days or four evenings.
• Written assessment at the end of the course. Supports are available for students with literacy and learning difficulties. Further confidential information available from course administrator.

Qualification:

The Retail Security Officer Training course is certified by

• FETAC Level 4
• Security Institute of Ireland